Business Overview
iMASTER is a specialized consulting company dedicated to offer expert guidance in continuous improvement, process optimization and reliability services and products. We are committed to driving ongoing enhancement and delivering tangible results and measurable outcomes that elevate our clients' operations to the next level.
Our systematic approach and performance-driven techniques ensures that every project we undertake leads to sustainable improvements, propelling our clients operations to the next level.
Our business model is centered around the IDENTIFICATION, INNOVATION, IMPROVEMENT, IMPACT and Mastery. The IMASTER team is skilled group of professionals dedicated to driving excellence through innovation, impact, and continuous improvement. Combining technical expertise with creative thinking, we tackle complex challenges by implementing and refining tailored solutions. Guided by data-driven insights and a commitment to integrity, we make a tangible difference in our clients' success, ensuring high-quality results in a rapidly evolving business landscape.
Job Summary
At iMASTER, we are seeking a results-driven Operational Excellence Specialist to lead initiatives aimed at optimizing processes, driving continuous improvement, and fostering a culture of operational excellence. The ideal candidate will leverage expertise in Lean methodologies, Six Sigma, and digital tools to enhance efficiency, reduce costs, and improve customer satisfaction. This role requires a strong ability to analyze workflows, facilitate cross- functional collaboration, and implement innovative solutions to achieve sustainable business improvements.
Essential Job Duties
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Lead Process Excellence and Continuous Improvement Initiatives
• Creating and refining workflows and process maps to enhance efficiency, effectiveness and overall performance.
• Using Lean, Six Sigma, and project management principles: Identify process inefficiencies, ideate solutions, implement projects and calculate impact to improve productivity and quality.
• Conduct time studies, value stream mapping, and root cause analyses to identify improvement opportunities. -
Operating Principles Process Analysis
• Lead OEE and Yield programs and apply performance management principles.
• Develop and document optimized workflows and standard operating procedures (SOPs). -
Digital Integration
• Partner with customers to leverage digital tools and technologies for process automation and data analytics.
• Champion the integration of digital solutions to enhance operational capabilities. -
Capability Building & Talent Development
• Co-Lead workshops, training sessions, and kaizen events to promote a culture of operational excellence.
• Conduct Job Skill Assessments and establish action plans to close capability gaps.
• Teach and coach Yellow Belt and Rapid Change Over modules.
• Developing skills and fostering potential to enhance individual and organizational performance.
• Coach and mentor employees at all levels to embed continuous improvement principles. -
Metrics Reporting
• Develop balance scorecards and develop tier interconnections. Define KPI’s and create visual displays.
• Establish and track key performance indicators (KPIs) to measure operational improvements.
• Prepare reports and presentations for leadership on project outcomes and ROI.
Why join us?
Are you looking to join a team where your skills in process excellence and project management are valued and your professional growth is prioritized? Do you want to take control of your career, working with top clients and applying your expertise in real-world solutions? Are you ready to make a lasting impact by driving efficiency and excellence across diverse projects?
We foster a supportive environment where your contributions are valued, and success is build through collaboration, innovation and a clear pathway to achieve your goals. Unlock the freedom to shape your career with a role in our team. Embrace dynamic projects, build a diverse skillset, learn and expand your knowledge and take control of your professional growth. With each experience you will make a measurable impact, work with industry leading clients and have the flexibility to pursue new challenges on your own terms. Join a career path where your expertise truly drives success.
Application Process
Interested candidates should submit their resume detailing their experience in operational excellence and process improvement to hiring page.
iMaster is an equal opportunity employer and values diversity in the workplace. All resources and applicants shall be treated equally according to their individual qualifications, abilities, experience and other employment standards. As a consulting and contracting partner, we’re committed to being available to our clients exactly when and where they need us. With a flexible and responsive approach, we support their goals by adapting to their unique needs and timelines, ensuring seamless collaboration and reliable expertise at every step.
Job Details
Main Information
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Job Title Operational Excellence Specialist
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Location Puerto Rico
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Employment Type Part-Time/Contractor
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Reports To Operational Excellence Director
Education & Experience
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Bachelor’s degree in Business, Engineering, Operations Management, or a related field (Master’s preferred).
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Minimum 3-5 years of experience in operational excellence, process improvement, or a related role.
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Proven track record of successful project implementations and measurable results.
Competencies
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Technical Expertise Strong knowledge of Lean, Six Sigma, DMAIC, and other continuous improvement methodologies. Certification in Lean Six Sigma (Green Belt or Black Belt) must.
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Analytical Skills Ability to analyze complex data sets and translate findings into actionable strategies.
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Problem-Solving Creative and innovative in identifying root causes and developing effective solutions.
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Leadership Skilled in leading teams and fostering a collaborative, high-performance culture.
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Communication Excellent verbal and written communication skills, with the ability to present complex ideas clearly.
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Digital Proficiency Familiarity with ERP systems, process automation tools, and data visualization platforms (e.g., Power BI, rise articulate).
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Adaptabillity Flexible and responsive to changing business needs and priorities.
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Project Management Strong organizational skills with the ability to manage multiple projects and meet deadlines.